Renowned guru to visit Zambia

By SITEMBILE SIWAWA

WORLD renowned customer service guru and strategist John Tschohl is scheduled to visit Zambia ahead of this year's Independence Day celebrations.

Mr Tschohl is coming to grace and be part of a half-day seminar on work culture and customer service organised by Change Agency Initiative (CAI) on the eve of the Independence Day.

CAI general manager Bridget Nundwe said in an interview on Thursday that Mr Tschohl will be part of the solution to the national challenge on work culture in Zambia.

Ms Nundwe said Mr Tschohl's visit is a gift for Zambian leaders as they celebrate 49 years of independence.

She said this will be a countdown to the Zambia's jubilee celebrations and a start of positive changes in the work culture.

"CAI is aware that many individuals, institutions and stakeholders are on the path of transformation and have developed the will of action for the desire of change," she said.

Meanwhile, CAI chief executive officer Sylvia Mwansa said as part of the independence celebrations, a number of activities have been lined up through which companies will have an opportunity to exhibit their products and services.

"CAI is collaborating with Cabinet Office and as soon as the independence week celebrations are announced, activities will commence at the New Government Complex," Ms Mwansa said.

She said companies will showcase their growth stories and achievements as Zambia celebrates 49 years of independence.

"We will be glad if we have 50 companies taking part in the exhibition and also have a chance to tell a story about their institutions," Ms Mwansa said.